Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Please refer to our Card Grading Guide for more details). We may also not accept returns for sanitary reasons.ĭue to the ever-changing nature of the TCG Singles market, trading card singles are also non-refundable (unless they arrive in a worse condition than specified on your order. Perishable goods such as food and drink cannot be returned. Several types of goods are exempt from being returned. If you are seeking a refund on an order that has already been posted but returned to us for whatever reason, the shipping portion of your order is non-refundable. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.